How to Process Your Claim
We know that damage to your home or property can be very stressful. That’s why as a Greater Nevada Mortgage client, you don’t have to worry. We’re here to help!
Here’s how the claims process works:
Step 1: Contact your insurance company to determine the amount of money needed to complete repairs and restore your home. When insurance funds are issued, the check will be made payable to you and Greater Nevada Mortgage as the servicer of your loan.
Step 2: Click here to complete the Insurance Loss Report.
We will respond to your claim within 5 business days.
Step 3: Additional documents required to complete your claim:
Submit by Email:
- Contractors bid
- Contractor invoice
- Insurance company estimate
- Proof of loss statement (copy)
Add the documents as an attachment to an email addressed to:
Submit by fax:
Fax the required documentation to:
Step 4: Once the repairs have been completed, please fill out the Certification of Completion of Repairs form, print and sign. Download Form
Submit the signed form to our Claims department via email to GNMClaims@gnms.com
or via fax to (775) 884-7040.
If you have any questions or need further assistance, please call us at (775) 888-6999 or 800-526-6999 and select option 2 or email our Claims Specialists at GNMClaims@gnms.com