Getting Started is Easy
To get started with your borrower assistance request, please help us understand your situation by completing steps 1 - 4 below to ensure you have completed
all required forms and have the proper supporting documentation.
Step 1
Complete the *Mortgage Assistance Form -
Download Form
Step 2
Provide documentation to verify all income for each borrower -
Download Checklist
Including any alimony, child support, unemployment benefits or that the borrower chooses to rely upon to qualify as described on this checklist.
Step 3
Provide current Homeowners Association (HOA) bill or statement
If property does not have a Homeowners Association or Condo Fee, need signed and dated letter stating, “Property does not have Homeowners Association.
Step 4
Submit all the required forms, known as your application, by standard mail, fax, or email.
Submit by mail:
Print your application and mail it, along with the required documentation, to:
Greater Nevada Mortgage
PO Box 4138
Carson City, NV 89702-9807
ATTN: Mortgage Loan Servicing
Submit by fax:
Print your application and fax it, along with the requested documentation, to:
(775) 884-7040
ATTN: Mortgage Loan Servicing
Submit by Email:
Add the document(s) as an attachment to an email addressed to GNMLossMitigations@gnms.com.
Please note that the receipt of your request for assistance does not constitute an agreement between you and Greater Nevada Mortgage. Regular scheduled payments are expected and regular servicing of your account will continue until such time as we have entered into a separate written agreement to address the past due amount of your account. Our ability to respond promptly is dependent on receipt of complete information as requested.
*Greater Nevada Mortgage uses DocuSign to support secure electronic forms and signature. By accessing the Mortgage Assistance Form link, you will verify your identify and electronically remit documents to us. If you are unable to complete the verification questions or have questions regarding the document for signature, please contact us at (775) 888-6999 or (800) 526-6999.